Delivery Info

We make every effort to ensure that your purchase gets to you quickly and in the most cost effective way possible. Delivery is charged according to the weight of your order and this will be calculated within your basket before you continue to checkout.

 

Dispatch Times

We aim to arrange shipment of all ‘in stock’ items as soon as possible and we aim to dispatch your items within 3 days of receiving your order. Custom order my take a little longer to make-up and dispatch.

 

Importation Duty

We do not want your order to be held up by customs and excise when it reaches country of residence and therefore we will charge duty and pay duties on your behalf where we are able to do so. Please refer to the specific details below for your zone and see our terms and conditions for more comprehensive information.

 

Postage and Packing Cost (including Sales Tax/ Customs Importation Duty)

ZONE 1 – UK Deliveries (including Isle of Man)

Standard UK delivery is charged at £1.99 for the majority of orders. However, the cost of delivery will vary according to the weight of your order and this will be calculated within your basket before you continue to the checkout. Charges are as follows:

£1.99 – Standard (up to 100g)

£2.49 – Medium (100g to 200g)

£2.99 – £4.99 – Heavy (over 200g)

Your order will be sent out via First Class Jersey Mail.

Delivery times:  Please allow approximately 5 days for UK deliveries.

Sales Tax/ Customs Importation Duty:  We are members of the prepaid VAT scheme in the UK which means we are required to prepay the VAT on all deliveries to a UK address. Please note we do not pass this charge onto customer so there will be not additional charge at checkout.

 

ZONE 2 – European Deliveries

Standard European delivery is charged at £1.99 for the majority of orders. However, the cost of delivery will vary according to the weight of your order and this will be calculated within your basket before you continue to the checkout. Charges are as follows:

£1.99 – Standard (up to 100g)

£2.49 – Medium (100g to 200g)

£2.99 – £5.99 – Heavy (over 200g)

Delivery times: Please allow up to 28 days for European deliveries. Please contact us for a more precise timescales for your particular country.

Sales Tax/ Customs Importation Duty: we are unable to calculate local customs and sales tax with European deliveries and are not liable for these costs. You may be notified by your local customs authority once your order has reached your country and they may apply customs and sales tax, which must be paid by you before you receive your goods. Please note that delays can occur in customs that are beyond our control.

 

ZONE 3 – International Deliveries

N.B. If you country is not listed on our drop down list at checkout – please contact us to confirm that delivery to your country is possible.

Standard international delivery is charged at £2.99 for the majority of orders. However, the cost of delivery will vary according to the weight of your order and this will be calculated within your basket before you continue to the checkout. Charges are as follows:

£2.99 – Standard (up to100g)

£3.99 – Medium (100g to 200g)

£4.99 – £8.99 – Heavy (over 200g)

Delivery times: Please allow up to 28 days for international deliveries. Please contact us for a more precise timescales for your particular country.

Sales Tax/ Customs Importation Duty: we are unable to calculate local customs and sales tax with International deliveries and are not liable for these costs. You may be notified by your local customs authority once your order has reached your country and they may apply customs and sales tax, which must be paid by you before you receive your goods. Please note that delays can occur in customs that are beyond our control.

 

Zone 4 – Channel Islands (Jersey, Guernsey, Alderney, Sark and Herm)

There is no charge for Standard Channel Islands delivery.

Your order will be sent out via First Class Jersey Mail.

Delivery times:  Please allow approximately 5 days for Jersey deliveries and 7 days for other Channel Islands deliveries.

We are not registered for GST in Jersey and are therefore not required to charge Jersey customers GST at this time. There are no customs duties payable on goods to the other  Channel Islands.

 

Direct Gift Delivery

Goods can be delivered directly to the person of your choice which is ideal for sending gifts. Simply fill in the name and address of the intended recipient in the ‘shipping address’ space at the checkout stage. Don’t worry, the invoice will not be sent with the parcel, but will be emailed to you.

 

Gift Wrapping

We are pleased to offer a gift-wrapping service for an additional £1.99 charge, together with the option of a handwritten card. Orders selected for gift-wrap will be beautifully presented in red tissue paper and sealed with an Orson and Olive sticker.  Please note that gifts containing one or more item will be wrapped together (not individually).

Once your gift-wrap option has been selected, please add your message in the ‘Additional Information’ box and we will add this to the gift card.

Please note that the handwritten gift card option is only available when gift-wrapping has been selected.

Search

Payment Accepted

  • Pay via paypal